We always appreciate suggestions from passengers, which is why we’ve introduced a feedback system, ensuring that we can listen to any comments and build upon them.
If you have journeyed with us in the past, and would like to leave positive feedback or let us know where we could improve, we want to hear from you.
Feedback about your driver
You may also wish to send feedback directly to your local Licencing Department for incidents related to your driver.
When contacting your local authority, remember to include:
- A photo/note of the driver number
- the vehicle registration number
- the license plate number
- the date, time, and where the incident happened.
Press Enquiries (Only)
For press enquiries only, please email email@example.com. Passengers are reminded NOT to send feedback to this inbox. The press team CANNOT assist passengers with a booking experience.